Shipping, Taxes & Delivery

 Shipping, Taxes, & Delivery

Thank you for shopping with us!

We operate on a Factory-to-Consumer (F2C) model, shipping products directly from the factory through our partner warehouses in China, the U.S., or Europe. This approach allows us to offer quality items at competitive prices and reduce shipping costs. Delivery typically takes 20–30 days from the date of your order, with some items arriving within as little as two weeks, depending on location and stock.

All deliveries are free of charge worldwide, including Singapore, Hong Kong, and the U.S.

For customers ordering from EU countries, you do not need to pay any additional charges. We are fully compliant with the new EU VAT rules, so all Taxes and VAT are included in our product prices. Order from the EU with confidence!

The price you see at checkout is exactly what you pay — nothing more! No hidden charges or extra fees upon arrival of your order. We take care of the fees from our end, allowing the convenience of free shipping all the way. 

After successfully checking out, you will receive an email confirming your order, with information on how to track your order. 

If you wish to cancel your order, return an item, or exchange your order for another product, feel free to reach out to us. We're happy to help! All returns and exchanges within 30 days of receiving your order will not attract any charge.

We allow you to return your order(s) in exchange for store credit, a different product from our store, or a cash refund to the payment method registered on your profile. For further questions, please email us at info@bromptonic.com.

Happy biking!